To our valued clients,
Like many of you, we are closely monitoring the outbreak of the Coronavirus (COVID-19) and its impact on everyone across the country - our hearts go out to all who have been affected.
The subsequent "shelter in-place" designation for several counties in California has created a significant set of challenges for our community. As always, the health, safety and well-being of our customers, our employees and our communities is paramount.
We know how vital our services are to our lenders and we are committed to continuing business as usual to support you.
Customer service is still of the utmost importance to us - portions of our team are working remotely, so we encourage clients to reach out via email whenever possible ([email protected] or [email protected]).
While the environment around us continues to be uncertain, we take comfort in the fact that we have a fantastic, compassionate team and we appreciate the loyalty of our customers.
These changes are expected to remain in place until the self-isolation period is lifted by the public health department, currently expected to be April 7.
As always, if you have any questions, we are here to help.
Take care of yourself and each other,
Marci Dyche
Vice President
